Quality & Delivery
B.I.C. Precision has been ISO 9001:2015 certified since 2007. Based on a 5 year average, our On-Time Delivery rating is 98.17%, with a low customer complaint rating of 1.25%. Considering the thousands of jobs that leave our shop every year, we are proud of these ratings, but continue to strive for perfection.
Our Quality Department can perform First Article Inspection, routine inspection, PPAP’s, Contract inspection with customizable reports, all using our calibrated inspection equipment:
- Mitutoyo Crysta-Apex S7106 CMM with probe scanning capability (27.6” x 39.4” x 23.6” work envelope)
- Digital Optical Comparators
- Rockwell Hardness Tester
- Assortment of Threaded Plug and Ring Gages
- Large variety of manual inspection gages
We use GagePak identification and tracking software for data collection regarding usage and calibration information for all gages in our facility.
To provide all our customers with increasing value that meets or exceeds their requirements. This is accomplished by utilizing the Quality Management System established for the continual improvement of our products, service, cost containment, and Quality System. These improvements are the result of reviewing our quality objectives, customer response, and team work efforts.
To help maintain our delivery performance, we utilize shop scheduling software to process all customer orders. With proper utilization, we can track each order through the entire machining process from start to finish.
Dedication to Quality
At BIC, we are committed not only to efficiency but also to quality. We are ISO 9001 certified and adhere to the highest quality assurance protocols. We are happy to provide our clients with the required quality inspection documents so you can rest assured your projects are in the best hands.
Our engineering and design teams are always willing to work with clients to ensure their project plans are seamless. Our team is happy to meet with any client looking for guidance regarding the machinability of a project and the efficiency of its process. We truly believe the customer dynamic is collaborative and always welcome communication.